• Frequently asked questions

      • I DID NOT RECEIVE MY TICKETS, WHAT DO I DO?

        • You can receive your tickets again by requesting it in this link!

          It may happen that you cannot find the confirmation email of your order. This email contains the link to download or retrieve your e-tickets.

          We recommend you to check your inbox thoroughly also including your “Spam” folder.

          Note: The confirmation and follow-up emails are sent to the email address that was used to place the order. Therefore, in case you have not received the notifications, you can try checking your other usual email accounts. It may happen that you placed the order using a different email.

      • How do I get to the festival?

        • Getting to Hype'O Dream is easy!

          Whether you're coming by bus, bike, or car, we've got you covered. Check out all the details and options here.

      • MINIMUM AGE

        • The minimum age is 16 years (birth year 2009). Bring your ID card. At all times someone from the CREW or SECURITY may ask you for identification. If not available you may be denied access to the festival ground

      • LOCKERS

        • There will be lockers available at the festival ground (see floorplan for exact location).

          • The charge for a medium locker is 7,50€ ex fee
          • The charge for a medium locker + charge functionality is 9,50€ ex fee
          • The charge for a large locker is 11,50€ ex fee
          • the charge for a XXL locker is 17€ ex fee
      • I HAVE A QUESTION ABOUT MY TICKET AND I CANNOT FIND THE ANSWER ON THIS PAGE